All orders placed over $100, shipped to an address within the United States are eligible for free shipping. When checking out, choose the “Free shipping” option at checkout and your package will ship through USPS & UPS .Offer available online only at https://hdroyalhaircare.com

We ship orders from our United States Warehouse located in Florida! We ship Worldwide.

After your order has been placed, you can expect it to ship within 1-5 business days (Business days are Monday to Friday excluding holidays) after processing 1-5 business days. Once your order has shipped, you will receive a confirmation and tracking number via email. Many orders ship in multiple packages. If you receive only part of your order, please allow an additional 1-3 business days for the remainder of your order to ship. Please be advised that all orders are subject to processing time regardless of which shipping method is chosen at checkout (Priority etc.). The shipping time starts when the mail carrier receives and logs your package in their system.

INTERNATIONAL PACKAGES

International orders are may take 3-7 business days to process (Business days are Monday to Friday excluding holidays) after processing 3-7 business days. Once your order is shipped, you will receive your tracking number via email. Please allow 1-2 business days for the tracking information to update. Please ensure you enter your phone number and email address at checkout, in the event the mail carrier or your local customs office need to get in contact with you to retrieve your package. Please be advised that some countries may charge customs fees for shipment from the United States. Please note that Belle Femme Skincare is not responsible for any additional duties, taxes, or custom clearance fees. We recommend that you check with your local customs office to see what the applicable fees are - if any. 

 

Once orders leave our facility, they become the property of the shipper. If your package says delivered and you are unable to locate, please contact your family members and neighbors first as they often end up in familiar hands. If you are still unable to locate your package, please contact USPS, 1 (800) 275-8777 (click here to view USPS additional contact methods) or UPS 1(800) 742 5877 (click here to view UPS additional methods). Additionally, if they are unable to recover your package, please reach out to Customer Service at h.droyaltreatment@outlook.com

If you added Route Package Protection to your order and you are unable to locate your package, please click here to file a claim directly with Route Package Protection, so they can replace or refund your order. When filing a claim with Route, please ensure you use the order number sent to you directly from Route Package Protection.